About us
Kenner Lock & Key
A licensed locksmith actually based in Kenner, Louisiana — with our prices and our licence number on the wall.
Kenner Lock & Key is a licensed locksmith firm based in Kenner, Louisiana, serving 70062, 70063, 70064 and 70065. We hold Louisiana State Fire Marshal licensed, we publish every price on this site, and we tell customers when a job does not need us.
Why we do it this way
There is a reason the locksmith trade has the reputation it does. Search “locksmith Kenner” and one of the sites near the top of the results advertises a $19 service call as a heading on its homepage. That number is not a price. It is the opening move in a well-documented pattern that ends around $250 to $390, in cash, with no invoice.
Meanwhile the top-voted answer on the internet to “how much do locksmiths charge?” is, more or less, they are rip-offs. People in this metro post on Reddit asking for a “fair priced locksmith” because they assume finding one is hard.
So we built the business around the opposite of that. Every price is published. The licence number is on every page. We quote a total before the van moves. And when the honest answer is “you do not need us, that is a $30 fix at the hardware store,” that is what we say — which costs us money and is precisely the point.
Our story
How Kenner Lock & Key started
[This section is written from the outline you gave us. Replace the bracketed details with the real dates and specifics before launch — the structure works, the facts need to be yours.]
[TECHNICIAN NAME] came into the trade [in YEAR / after doing X], and spent [YEARS] years working across the New Orleans metro before setting up here. Most of that time was spent doing exactly what everyone else does — turn up, open the door, write the ticket, drive to the next one.
What changed things was how often the same conversation kept happening on the doorstep. Somebody would ask what it was going to cost, and the honest answer — “I can’t tell you until I see it” — had been used so many times by so many people as a way of avoiding the question that customers no longer believed it. They had been burned, or they knew somebody who had.
The final push was watching what was advertised locally. A quote of $19 on a website, then a bill four or five times that on the doorstep. It is not subtle, it is well documented by the Better Business Bureau, and it makes life harder for every honest locksmith in the parish.
So the business was built round one decision: put every price on the website, and tell people when they don’t need us. Both cost money. Both are the reason people ring back.
Kenner Lock & Key has operated from 2110 I-10 Service Rd since [YEAR], working all four Kenner ZIPs and the surrounding parish. It is a small operation and deliberately so — the person who quotes your job is generally the person who turns up to it.
The bit we learned the hard way
The first year here taught us something that does not apply everywhere: a huge share of “broken locks” in Kenner are not broken locks. The ground moves under this city, frames rack, and deadbolts stop meeting the strike. We were replacing hardware that had nothing wrong with it because that is what the customer had asked for.
Now we check the frame first. It costs us the price of a lockset most weeks and it is the single most useful thing we do.
Where we are now
| Detail | |
|---|---|
| Founded | [YEAR] |
| Based | 2110 I-10 Service Rd, Kenner, LA 70062 |
| Licence | Louisiana State Fire Marshal (licence in progress) |
| Coverage | Kenner 70062, 70063, 70064, 70065, plus neighbouring Jefferson Parish |
| Team | [NUMBER] technicians, all employed rather than subcontracted |
| Hours | Office 8am–6pm Mon–Sat, emergency call-outs 24/7 |
| Insurance | General liability and workers’ compensation, as Louisiana licensing requires |
What we will not do
- Advertise a price we have no intention of charging. No $19 headline, no bait figure.
- Reach for a drill because it is faster. Drilling turns a lockout into a lock sale, which is exactly why it gets over-used.
- Subcontract your job to somebody we have not vetted. If we cannot get to you, we will say so rather than sell the lead on.
- Write our own reviews. Every quote on this site came from a real customer who agreed to it being published.
- Sell you hardware you do not need. If the strike wants moving, that is what we will tell you.
Credentials
What we hold, and what it means
| Credential | What it actually requires |
|---|---|
| Louisiana Louisiana State Fire Marshal licensed | Issued by the Office of the State Fire Marshal. Louisiana is one of roughly a dozen states that license locksmiths at all. |
| General liability insurance | Historically a $500,000 minimum, plus workers’ compensation. This is what covers you if something is damaged. |
| Fingerprint background check | Through local law enforcement and the Louisiana Department of Public Safety. Convictions related to locksmithing or violent assault are disqualifying. |
| ALOA-certified qualifier | A designated person accountable for technical competence, required to live within 150 miles of the business. |
| Physical Kenner office | Louisiana requires licensed property protection firms to maintain a real operational office in the state. This is what the out-of-state call centre model cannot do. |
How to verify any Louisiana locksmith licence — including ours →
The technician
Who actually turns up
[TECHNICIAN NAME] — owner and lead technician
[YEARS] years in the trade · Louisiana State Fire Marshal licensed · ALOA member · insured and bonded
[Two or three sentences of real background: where they trained, what they specialise in, why Kenner. Real photograph goes here.]
Not one competing locksmith site serving Kenner names a technician anywhere on it. No name, no photograph, no credentials — just a phone number and a promise. We think you are entitled to know who is coming to your door before they arrive.
Local knowledge
Why being in Kenner matters technically
This is not just a drive-time argument. Kenner damages door hardware in specific ways that a locksmith working out of another parish will not recognise on sight.
- The ground moves. Subsidence across this metro runs 0.2 to over 0.8 inches a year. Slabs settle unevenly, frames rack, and deadbolts stop meeting the strike. Most “broken locks” we are called to in Kenner are alignment problems.
- The median home here was built in 1978. A lot of what we open is original Grade 3 hardware that has been sitting in this humidity for forty-odd years.
- Salt and humidity get inside cylinders. We sit between Lake Pontchartrain and the Mississippi, thirty miles off the Gulf. Corrosion here is faster than inland, and hardware-store zinc does not survive it.
- Water. University City, Chateau Estates and Rivertown have flood histories. Arthur came through on 18 June 2026. A submerged cylinder packs with silt and seizes solid.
- MSY is inside the city limits. 12.4 million passengers came through in 2025, and returning travellers who have lost keys in transit are a regular call.
Recent work
Three jobs from around Kenner
Real problems, real numbers, and in two of the three the answer cost less than the customer expected.
Chateau Estates — deadbolt wouldn’t throw
1971 slab home off Chateau Boulevard. She had been lifting the front door by the handle for eight months to make it lock. That morning the key snapped flush with the cylinder. Another company had already quoted a full lockset replacement, sight unseen. The lock was fine — about half an inch of settlement had racked the jamb, so the bolt was striking the plate roughly 7mm high and binding every time. Cracks above the frame and a floor sloping toward the front of the house confirmed it. Extracted the key, re-mortised the strike, added a reinforcement plate with 3-inch screws.
35 minutes. $145. No hardware replaced.
MSY Long Term Garage — lost every key
Flight in at 9:40pm after nine days away. The only key to a 2019 push-to-start was gone somewhere in transit, no spare at home, dealer closed. With no key to copy, the key has to be originated from the VIN and paired to the immobiliser through the OBD-II port. Opened the door without damage, verified the registration in the glovebox against his licence, cut the emergency blade to code, programmed on site — then deleted the lost key from the vehicle memory so whoever has it cannot start the car.
55 minutes. $385 including after-hours. No tow.
Williams Boulevard retail — manager left, keys didn’t
Six openings: front, rear delivery, stockroom, office, electrical closet and a roll-down gate. All keyed differently, all standard keyways, which meant anybody could have cut copies at a kiosk over the years and there was no record of who held what. Put the store on a master system with a restricted keyway. Staff hold change keys that open only what their role needs; the owner holds one master. Keying schedule documented on paper and as a PDF so the next locksmith is not guessing.
3 hours 20 minutes. $780 including hardware for six cylinders and eight keys.
Reviews
Reviews from Kenner customers
We do not write our own reviews. When Kenner Lock & Key was set up, we made a deliberate call not to publish testimonials until they came from real customers who had approved them. That has not changed. A wall of five-star reviews posted in the same week is one of the clearest warning signs in this trade, and we are not going to be another site that does it.
Reviews will appear here as customers leave them. In the meantime, three recent jobs from around Kenner are written up in full below — real problems, real numbers, real outcomes.
Had a job done? Leave us a review.
Google Business Profile is the one that matters most. It takes about a minute and it helps other Kenner residents find an honest locksmith rather than the $19 sites.
Something not right? Tell us first.
Complaints come straight to the owner rather than a ticket system. We would far rather fix it than read about it later.
Questions
About us
Are you actually based in Kenner?
Yes — 2110 I-10 Service Rd, Kenner, LA 70062. That matters more than it sounds. A Better Business Bureau search for locksmiths near Kenner returns 164 results, and the accredited businesses in that list are registered in Metairie, Westwego, New Orleans, Harvey, Gretna and Terrytown. Very few locksmiths advertising in Kenner are actually here.
Are you licensed and insured?
Yes. Louisiana State Fire Marshal licensed, general liability insurance and workers’ compensation. Louisiana requires all of it, plus fingerprint background checks and a physical office inside the state. Ask us for the number and then go and check it.
What areas do you cover?
All of Kenner — 70062, 70063, 70064 and 70065 — from Rivertown to Laketown, plus Louis Armstrong International, which sits inside Kenner city limits. We also serve neighbouring Jefferson Parish including Metairie, Harahan and River Ridge.
Why do you publish your prices when nobody else does?
Because the most common complaint people make about this trade is not that prices are high — it is that nobody will name one. Publishing ours costs us the jobs where somebody just wants the cheapest possible number. We would rather that filter ran before the van moved.
Do you work on both homes and businesses?
Yes — residential, automotive and commercial, plus rental property and short-term rental work. Around 36.8% of Kenner households rent, so tenant turnover rekeys and master key systems are a large part of what we do.
Are you available at night and on weekends?
Yes, 24 hours. After-hours work adds roughly $25 to $75 depending on the job, and we state that on the phone before dispatch — never on the invoice afterwards.
Talk to a licensed local locksmith
Louisiana State Fire Marshal licensed. Published prices. A total before we move.
Kenner Lock & Key · Louisiana State Fire Marshal licensed · Insured and bonded
Kenner 70062 · 70063 · 70064 · 70065